Terms of service

What these terms cover

These terms apply to your use of this website and TellzAI, the AI advisor on it. By using either, you accept them. If you do not, please do not use the site.

They do not govern client work. If we engage, the scope, fees, timelines, confidentiality, intellectual property and liability for that work are set out in a separate written agreement signed by both of us. Where that agreement and this page disagree, that agreement wins.

“We” and “TellzLabs” mean TellzLabs, based in Dubai, United Arab Emirates.

Using the site

You may read this site, and use the advisor, for your own business purposes. You may not use it to break the law, to attempt to gain access to systems or data you are not entitled to, to interfere with its operation, to scrape it at a volume that degrades it for other people, or to resell or republish it as your own.

We may change, suspend or withdraw any part of the site at any time. We try to keep it available, but we do not promise it will be uninterrupted or error-free.

TellzAI — what it is, and what it is not

TellzAI is an automated advisor powered by a large language model. You are talking to software, not to a person, and it says so without being asked — there is a permanent line to that effect under the field you type into. Please read the following before relying on anything it tells you.

• Its answers are generated, and may be wrong. Language models can state incorrect things confidently. We have constrained it carefully, but we do not warrant that any answer is accurate, complete or current.
• It is not professional advice. Nothing it says is legal, financial, tax, accounting, medical or regulatory advice, and it must not be relied on as a substitute for a qualified professional.
• It cannot commit us to anything. It does not quote prices, promise timelines, or make offers, and it has no authority to do so. Nothing it says forms a contract, an estimate, or a binding representation. If you want a number, we will give you one in writing after an assessment.
• It is not confidential. Your messages are sent to a third-party model provider — see the privacy policy — so do not type anything confidential or commercially sensitive into it. Using it does not create a confidentiality obligation and does not create a client relationship.
• It is not a human channel. Nothing you type into it is read by a person unless you ask us to follow up. If you need a person, use the contact form.
• We limit its use. There is a daily message limit per visitor, and we may change, restrict or withdraw the advisor at any time.

Decisions you take on the basis of anything the advisor says are yours. Where the law allows us to say so, we accept no liability for them.

Information on this site

The pages here describe how we work and what we think. They are general information, not advice for your situation, and not an offer capable of acceptance. Case studies describe past work in general terms and are not a promise of a comparable result — every engagement differs, and we publish no performance figures precisely because we will not imply outcomes we cannot evidence.

Nothing on this site is a quotation. We do not publish prices, and any figure you see quoted as ours anywhere else did not come from us.

Intellectual property

The content of this site — text, design, graphics, code and the TellzLabs name and marks — belongs to us or is used with permission, and is protected by intellectual property law. You may read it, share links to it, and quote reasonable extracts with attribution. You may not copy it wholesale, reuse the design, or present any of it as your own. We publish a feed and a machine-readable summary of this site to make it easier to read and to cite. Neither is a licence to republish the content in full, whether by a person or by an automated system.

Third-party product names and logos shown on this site belong to their respective owners. Showing them indicates the tools we work with; it does not imply partnership, endorsement or affiliation in either direction.

Ownership of anything created during a client engagement is dealt with in the engagement agreement and varies by engagement. Nothing on this page grants or promises any such rights.

What you send us

When you send us a message or leave details with the advisor, you confirm the information is accurate and that you are entitled to share it. Please do not send confidential information through this site — a form and a chat box are not the place for it, and until a confidentiality agreement is in place we cannot treat it as confidential.

If you send us an idea or suggestion unprompted, we are free to use it without obligation to you. This is not a way of taking your project idea — it exists so that a general suggestion cannot later become a claim against us. Anything covered by a signed agreement is governed by that agreement instead.

Links to other sites

Where we link elsewhere, we do not control that destination and are not responsible for its content, its accuracy, or how it handles your data.

Disclaimer

To the fullest extent permitted by law, this site and the advisor are provided “as is” and “as available”, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.

Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special or consequential loss, or for loss of profit, revenue, business, goodwill, anticipated savings or data, arising from your use of this site or the advisor — whether in contract, tort, negligence or otherwise, and whether or not we were advised such loss was possible.

Subject to the paragraph below, our total liability arising out of or in connection with this site and the advisor is limited to the greater of (a) any amount you have paid us for the use of this site in the twelve months before the claim, and (b) one hundred United States dollars (US$100). This site and the advisor are provided free of charge, and that is the basis on which this limit is agreed.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for any liability that cannot lawfully be excluded, or — if you are a consumer — for anything your local law does not permit us to exclude. If any part of this section is found to be unenforceable, the parties intend it to apply as the highest limitation that is enforceable rather than to be disregarded altogether, and the rest of this section is unaffected.

Indemnity

If you use this site in the course of a business, you agree to indemnify us against claims, losses and reasonable costs arising from your misuse of this site, your breach of these terms, or your infringement of anyone else’s rights through your use of it.

This does not apply to you if you are using the site as a consumer.

Governing law

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, and disputes arising from them are to be brought in the courts of Dubai.

If you are a consumer, that does not take anything away from you. You keep the protection of the mandatory laws of the country you live in, and you may bring proceedings in your local courts if the law there gives you that right. Where your local law and this page disagree, your local law applies.

Changes, and how to reach us

We may update these terms. The date at the top is the version in force. Changes are not applied retrospectively to anything that has already happened, and where a change materially reduces your rights we will make it visible on the site before it takes effect rather than rely on you re-reading this page.

Questions about these terms, or anything on this page, go through the contact form.